GBA - Board of Education Hotline
Created 1 June 2021
Modified: 30 May 2025
Adopted: 25 November 2025
GBA – Board of Education Hotline
Establishment of District Hotline
The Board of Education has established a hotline to provide an avenue for citizens, including District employees and contractors, to report improper governmental activities including:
- Waste or misuse of public funds, property, or manpower
- Violations of a law, rule, or regulation applicable to the government
- Gross mismanagement
- Abuse of authority
- Unethical conduct
Utah Admin. Rules R277-123-2(3) (June 9, 2025)
Utah Admin. Rules R277-123-4 (June 9, 2025)
Filing a Complaint
Complaints should be submitted in writing using the prescribed online forms. Complainants should also submit any evidence that supports the complaint. Essential information includes specifics on “who, what, where, when” as well as any other details that may be important such as information on other witnesses, documents, and pertinent evidence. Due to limited resources the Board of Education is unable to accept complaints that are not supported by evidence or provide a means for us to investigate the problem further. At a minimum, please use the form as a guide to ensure the necessary information is provided. Submit complaints using the hotline link on the District or school website or via the following methods:
Complainants may call the hotline at (801) 538-7813 for more information or use this link to visit the USBE Hotline website.
Processing of Hotline Complaints
- After receipt of the complaint, the Board of Education will appoint an investigator to review the allegation and any evidence provided by the complainant. The list below represents some of the factors that are considered during the screening and prioritization process.
- Does the complaint involve actions by a person subject to the Board of Education’s authority?
- Does the complaint pertain to improper governmental activities? Disagreements with administration decisions or actions taken by Board members that are within the law will not be investigated.
- Has the complainant taken appropriate steps to resolve the issue with the District? If the District is not responsive, the concern relates to District administration, or the complainant desires anonymity, consideration will be increased.
- What is the timing and frequency of alleged improper activity? Allegations of improper activities that are recent and/or on-going may receive a higher priority.
- Should the allegation be investigated by another entity? Are there other agencies that have oversight of the complaint? Is a member of the Board of Education or the audit committee being accused?
- Can the complaint be efficiently and effectively investigated? Overly broad or vague complaints or complaints where evidence is unavailable may be declined or receive a low priority.
- The investigator communicates to the Board of Education:
- The allegation of the complaint
- Any facts supporting or refuting the complaint
- A recommendation based upon preliminary inquiry
- The Board of Education decides the appropriate next action (if a member of the Board of Education is the subject of the complaint they may not be included in this process):
- Discontinue the investigation
- Continue with the investigation
- Refer the investigation to another agency
- If the investigation proceeds, the Board of Education sets the following:
- Time and resource budget
- Scope of the audit
- The investigator completes the investigation
- The investigator creates a report outlining the work performed and conclusions
- The investigator provides the report to the Board of Education
- The Board of Education addresses any findings noted in the report
Processing of Hotline Complaints Received from USBE
Hotline complaints which are received by referral from the Internal Audit Department of the Utah State Board of Education will be processed as provided above for hotline complaints initially submitted to the Board of Education and then, within 45 days of receiving the referral from the Internal Audit Department, provides an update or summary of the status of the matter to the Internal Audit Department.
Utah Admin. Rules R277-123-4(5) – (7) (June 9, 2025)
Whistleblower Protection
Utah Code § 67-21-3 prohibits public employers (such as the District) from taking retaliatory action against their employees for reporting government waste or violations of law in good faith, to the appropriate authorities. A District employee is presumed to have communicated in good faith if the employee has given written notice or otherwise formally communicated the conduct to the Board of Education, a member of the Board of Education, the Superintendent, or to a government official with authority to audit the District.
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